Service Department Ambassador

3 weeks ago


Portland, Oregon, United States Jaguar Land Rover Portland Full time

Job Title: Service Department Ambassador

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our Service Department team as a Service Department Ambassador. In this role, you will be responsible for managing the loaner fleet, greeting customers, documenting reservations, serving as a cashier, and providing exceptional customer service.

Key Responsibilities:

  • Effectively manage the loaner fleet to ensure seamless vehicle exchanges.
  • Develop a strong rapport with customers by providing a warm welcome in the service department.
  • Utilize strong analytical skills to document and organize reservations of Service Department customers.
  • Provide accurate and efficient transaction processing as a cashier in the department.

Requirements:

  • Ability to analyze situations and make sound decisions efficiently.
  • Exceptional customer service skills, with a focus on delivering a positive experience.
  • Proficiency in using various software applications and basic computer skills.

Compensation:

The estimated annual salary for this position is $43,920, based on a 40-hour workweek and an hourly rate of $21.00.



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