Patient Access Coordinator
1 month ago
We are seeking a skilled Patient Access Representative to join our team at Northwest Medical Center Houghton. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to patients and their families, while also ensuring accurate and efficient registration and billing processes.
Key Responsibilities- Provide quality customer service to patients, families, and healthcare providers
- Accurately and efficiently register patients, collect demographic and insurance information, and verify eligibility
- Process patient payments and resolve billing discrepancies
- Collaborate with healthcare teams to ensure seamless patient flow and communication
- Participate in ongoing quality improvement initiatives to enhance patient satisfaction and experience
- 6 months of customer service experience
- Preferred: 1 year of registration experience in a hospital setting
- Preferred: American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) BLS certification
Northwest Medical Center Houghton is a 44-bed, full-service hospital serving Tucson's east side. We offer a range of services, including emergency care, ICU, lab and radiology services, and four operating rooms. Our hospital is accredited by The Joint Commission and is an equal opportunity employer.
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