Service Operations Assistant
3 weeks ago
A to Z Statewide Plumbing, Inc. is seeking an organized and detail-oriented Service Operations Assistant to join our team. This individual will be responsible for assisting with daily operations, managing schedules, and providing support to our technicians and other staff members.
The ideal candidate will possess strong organizational and communication skills, with the ability to work in a fast-paced environment. You will be responsible for handling incoming calls, managing schedules, and providing support to our customers and technicians.
A high school diploma or equivalent is required, along with 1-2 years of experience in a service operations or coordination role. Prior experience in the plumbing industry is a plus, but not necessary. The salary for this position is approximately $55,000 - $70,000 per year, depending on experience.
Responsibilities:
- Assist with daily operations
- Manage schedules and ensure efficient dispatching and scheduling
- Handle incoming calls and provide support to customers and technicians
- Maintain accurate records and reports
- Collaborate with the service operations team to improve processes and procedures
Requirements:
- High school diploma or equivalent
- 1-2 years of experience in a service operations or coordination role
- Strong organizational and communication skills
- Ability to work in a fast-paced environment
- Prior experience in the plumbing industry is a plus
Benefits:
- Competitive salary range: $55,000 - $70,000 per year
- Paid vacation time
- Holiday pay
- Health, dental, and vision insurance
- 401(k) retirement plan
- Opportunities for career advancement
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