Fragrance Specialist

3 weeks ago


Santa Clara, California, United States INTERNATIONAL COSMETICS & PERFUMES Full time
Job Overview

We are seeking a highly skilled Fragrance Specialist to join our team at International Cosmetics & Perfumes. As a Fragrance Specialist, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Champion and execute the Customer Experience strategy, ensuring exceptional standards and supporting out-of-home base sales.
  • Drive retail sales plans at the store level, exhibiting accountability for overall function of the Creed Sales Team, including support to achieve sales plans in all designated stores in the market.
  • Responsible for productivity, achieving personal sales goals to promote Creed and intersell, including pre-sale and launch goals set by manager.
  • Support and execute action plans based on market calendars to maximize sales, including executing presell launches and events in stores while partnering with management.
  • Engage with customers to build and promote brand awareness.
  • Support monthly morning meetings, Department Wide Meetings, Store Wide Meetings, and Out-of-Home-base Meetings in conjunction with management and work collaboratively.
  • Partner closely with manager and team to drive all aspects of the business.
  • Accountable for event presell, goals, and set up.
  • Required to open and close if position is based in a boutique location.
Requirements
  • Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty, or luxury goods preferred.
  • Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry.
  • Experienced and comfortable with working within a retail environment and building relationships.
  • Excellent verbal & written communication skills; strong interpersonal skills.
  • Possesses strong attention to detail, event planning, and organizational skills to support business needs.
  • Possesses good technical computer skills, keyboarding, and is knowledgeable of various reporting tools and systems.
  • Flexible and adaptable to changing priorities with the ability and willingness to multi-task.
  • Physical ability to move in store, including kneeling, stooping, carrying, bending, twisting, etc.; ability to lift to 25lbs.

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