Fragrance Specialist

1 week ago

Santa Clara, California, United States International Cosmetics and Perfumes Full time
Job Title: Fragrance Specialist

Join International Cosmetics and Perfumes as a Fragrance Specialist and be part of a dynamic team that brings the world's most exquisite fragrances to life.

About the Role:

We are seeking a highly motivated and experienced Fragrance Specialist to join our team. As a Fragrance Specialist, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities:
  • Champion and execute the Customer Experience strategy, ensuring exceptional standards are met in all aspects of sales and customer service.
  • Drive retail sales plans at the store level, exhibiting accountability for overall function of the Creed Sales Team, including support to achieve sales plans in all designated stores in market.
  • Responsible for productivity, achieving personal sales goals to promote Creed and intersell, including pre-sale and launch goals set by manager.
  • Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
  • Engage with customers to build and promote brand awareness, supporting monthly morning meetings, Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management.
  • Partner closely with manager and team to drive all aspects of the business, accountable for event presell, goals, and set up.
  • Required to open and close if position is based in a boutique location.
Requirements:
  • Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty, or luxury goods preferred.
  • Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry.
  • Experienced and comfortable with working within a retail environment and building relationships.
  • Excellent verbal & written communication skills; strong interpersonal skills.
  • Possesses strong attention to detail, event planning, and organizational skills to support business needs.
  • Possesses good technical computer skills, keyboarding, and is knowledgeable of various reporting tools and systems.
  • Flexible and adaptable to changing priorities with the ability and willingness to multi-task.
  • Physical ability to move in store, including kneeling, stooping, carrying, bending, twisting, etc.; ability to lift to 25lbs.

We offer a competitive rate of $30/hr, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts, and much more.

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