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Property Management Associate

2 months ago

Eielson Air Force Base, Alaska, United States Mayroad Full time

Military Housing Services: Leasing, Full-Time, On-Site

Compensation: $22.62 to $29.00 based on experience

Essential Qualifications:

  • High school diploma or GED required
  • Minimum of 2 years in property management, customer service, or a related field

Benefits Overview:

  • Annual Incentive Bonus up to 15%
  • Annual Merit Increase up to 3%
  • Comprehensive Health, Dental, and Vision Coverage
  • Supplemental Life, Critical Illness, and Accident Insurance
  • Company-sponsored Short- and Long-term Disability
  • Life Insurance and Accidental Death and Dismemberment (AD&D)
  • Flexible Spending Accounts
  • Paid Maternity and Parental Leave
  • Paid Time Off and Volunteer Time Off
  • 401(k) plan with Company matching
  • Tuition Reimbursement

Company Overview: Established in 2021, managing over 4,000 homes across five states, with 11% of our workforce being military-affiliated.

Mission Statement: Mayroad is dedicated to building sustainable partnerships while delivering exceptional customer service and social responsibility to those we serve.

Role Overview: The Leasing and Resident Associate serves as the primary liaison for residents and potential residents, managing all aspects of leasing and resident relations, including customer service, lease documentation, follow-ups on maintenance requests, marketing initiatives, and resident events.

Key Responsibilities:

  • Promote and lease available units while achieving occupancy targets.
  • Deliver outstanding customer service to current and prospective residents.
  • Utilize property management software for leasing and resident management tasks.
  • Create virtual tours and maintenance tips using the Realync app.
  • Assist in planning and executing resident events and activities.
  • Manage communications with residents, including announcements and updates.
  • Conduct inspections and ensure compliance with residency guidelines.
  • Support the Leasing and Resident Manager in various administrative tasks.
  • Maintain accurate records of lease agreements and resident interactions.
  • Perform other job-related duties as assigned.

Work Environment: The role involves both office work and community engagement, requiring regular driving and mobility within the residential area.

Physical Requirements: The position demands effective communication, the ability to sit for extended periods, and occasional lifting of up to 30 lbs.

Travel Requirements: Not applicable.

Additional Information: This job description outlines the primary duties and responsibilities of the position and may be amended as necessary to meet organizational needs.