Office Administrator

3 days ago


West Chester, Pennsylvania, United States Express Employment Professionals - West Chester Full time
Office Administrator/Receptionist Job Description

We are seeking a highly organized and detail-oriented Office Administrator/Receptionist to join our team at Express Employment Professionals - West Chester. As a key member of our front office team, you will be responsible for maintaining a smooth and efficient workflow, providing exceptional customer service, and supporting our team members as needed.

Key Responsibilities:
  • Manage incoming patients during peak hours and specialty hours
  • Manage the front desk, including answering phones, greeting clients, and checking in for appointments
  • Process payment collections and data entry for address, billing, and missing information
  • Communicate business events and share information about upcoming events
  • Attend daily team meetings
Requirements:
  • Phone management and customer service experience in a busy office environment
  • Ability to stand for extended periods during peak hours
Preferred Qualifications:
  • Billing and insurance experience is a plus
  • Medical terminology and background knowledge is a plus
  • Excellent communication, teamwork, and problem-solving skills

We offer a competitive hourly rate and a supportive work environment. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.



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