Business Operations Associate

3 days ago


Cleveland, Ohio, United States Delta Dental of Michigan Full time
Job Description

As an Administrative Coordinator at Delta Dental of Michigan, Ohio, and Indiana, you will play a critical role in supporting the success of our management and sales teams. Your responsibilities will include providing administrative support, coordinating workflows, and ensuring the smooth operation of our office.

Key Responsibilities:

  • Compile, maintain, and update data for departmental communications, documents, and reports.
  • Assist sales staff with ETS, Salesforce, and Group Administration tasks and processes.
  • Greet visitors, answer and screen telephone calls, and assist prospective, new or existing clients when sales staff is unavailable.
  • Set up and maintain files, ensure office equipment and supplies are sufficient, and coordinate the printing and distribution of departmental materials.
  • Coordinate scheduling of presentations, projects, and materials with other departments, locations, and vendors. Arrange meetings, travel accommodations, and catering activities.
  • Assist with the compilation of the annual department budget and other reporting functions.

Requirements:

  • A high school diploma or equivalent and two years' advanced experience in typing, grammar, syntax, spelling, punctuation, and computer software.
  • The ability to resolve problems and communicate effectively with internal and external contacts.

Estimated Salary: $50,000 - $65,000 per year, depending on location and experience. Benefits include health insurance, retirement plan, and paid time off.



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