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Customer Service Team Lead
2 months ago
Floor & Decor is seeking a Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for providing direction to all Customer Service Associates to ensure a highly attentive level of customer service. You will also be responsible for demonstrating a thorough understanding and compliance of all customer service-related standard operating procedures.
Key Responsibilities:- Provide direction to Customer Service Associates to ensure excellent customer service
- Demonstrate a thorough understanding of customer service-related standard operating procedures
- Process customers at checkout
- Process customer refunds and exchanges
Floor & Decor is a leading home decor retailer with a commitment to providing exceptional customer service. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
