Los Angeles Field Technical Specialist
1 week ago
We are seeking a highly skilled and experienced Field Technical Specialist to join our team at Kia America. As a key member of our organization, you will be responsible for investigating, analyzing, and repairing vehicle issues and conditions that occur in the field. Your expertise will be invaluable in assisting our customers, dealerships, and KUS staff in resolving technical concerns and providing top-notch service.
Key Responsibilities- Assist customers, dealerships, and KUS staff in performing or supervising effective vehicle repairs/inspections that are escalated through established processes.
- Determine, assess, and report the scope of technical issues with Kia vehicles occurring in the field via Field Product Quality Report or other reports as directed.
- Provide technical training, updates, information, and assistance to Kia dealership personnel.
- Achieve and maintain ASE (A1, A2, A3, A4, A5, A6, A7, A8, L1, L3, L4) Certification and Kia FTS Certification as measured by completed course metrics through Kia University.
- Bachelor's degree or equivalent work experience required.
- Completion and maintenance of all ASE (A1, A2, A3, A4, A5, A6, A7, A8, L1, L3, L4) Certifications throughout employment required.
- A minimum of four years automotive industry experience.
- Minimum two years hands-on type automotive technical representative experience.
- Care for People
- Chase Excellence, Every Day
- Dare to Push Boundaries
- Empower People to Act
- Move Further, Together
$72, $96,838
Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.
Equal Employment OpportunitiesKia America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.
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