Restaurant Operations Manager

7 days ago


Cincinnati, Ohio, United States Hyatt Regency Cincinnati Full time
Restaurant Supervisor Job Description

Overview:

We are seeking a highly skilled and guest-focused Restaurant Supervisor to join our team at Hyatt Regency Cincinnati. As a Restaurant Supervisor, you will play a key role in providing an exceptional dining experience for our guests. Your primary responsibilities will include assisting the Restaurant Manager with training and development of staff, overseeing the daily operations of our restaurant, managing staff, and ensuring excellent service delivery.

Responsibilities:

  • Assist the Restaurant Manager in training and developing staff to ensure exceptional service delivery
  • Oversee the daily operations of the restaurant, including managing staff and ensuring excellent service delivery
  • Manage staff, including scheduling, performance management, and employee development
  • Ensure compliance with company policies and procedures, including food safety and hygiene practices
  • Monitor and control inventory, including ordering and receiving supplies
  • Manage cash handling and point-of-sale systems
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements:

  • Bachelor's degree in Hospitality or related field preferred
  • Proven experience as a host, server, or cashier; supervisory experience preferred
  • Excellent communication and interpersonal skills
  • Strong leadership and team management abilities
  • Knowledge of restaurant operations, including inventory management and cost control
  • Excellent problem-solving skills and ability to multi-task
  • Prior cash handling and experience with MICROS POS system
  • TIPS, CPR, and Serve Safe certification preferred
  • Understanding of food safety and hygiene practices
  • Proficient in MS Office and POS systems
  • Ability to work flexible hours, including nights, weekends, and holidays

Benefits:

Hyatt Regency Cincinnati offers a comprehensive benefits package, including multiple tiers of medical coverage, dental and vision coverage, 24/7 Teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match.

Why Work at Hyatt Regency Cincinnati?

At Hyatt Regency Cincinnati, we are committed to delivering exceptional service and creating unforgettable experiences for our guests. We offer a dynamic work environment, opportunities for advancement and career progression, and a comprehensive benefits package. If you are a motivated and guest-focused individual with a passion for the hospitality industry, we encourage you to apply for this exciting opportunity.


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