Service Specialist

4 weeks ago


Oakland, California, United States Lucky Supermarkets Full time
About Us

The Save Mart Companies operates a network of grocery stores in California and Western Nevada, serving neighborhoods with a wide range of products at competitive prices. Our company's commitment to quality and customer satisfaction is reflected in the relationships we've built with our customers and communities over 70 years.

We're proud to offer a comprehensive benefits package, including health, dental, and vision coverage, as well as opportunities for lifelong learning and professional growth. Our company's philanthropic efforts, led by The CARES Foundation, have donated over $5 million to local communities.

Job Summary

We're seeking a Service Specialist to join our team at our Oakland, CA location. As a Service Specialist, you'll play a key role in providing exceptional customer service and supporting the efficient operation of our front-end. Your goal will be to create a welcoming and helpful store atmosphere, establishing loyal repeat customers.

Key Responsibilities

* Provide a remarkable shopping experience for customers by greeting and engaging with each customer, offering assistance, and going the extra mile to ensure customer satisfaction.
* Perform store sweeps to ensure floors are free of spills or debris, providing a safe environment for customers and coworkers.
* Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
* Collect shopping carts from the parking lot and maintain a cart-free lot throughout the shift.
* Perform price checks and assist with go-backs, returning items to their correct location, with perishables being the first priority.
* Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect the quality and condition of items.

Requirements

* No experience required.
* Must be at least 16 years old.
* Ability to lift 40 pounds.
* Continuous walking, standing, reaching, and bending.
* Environment includes indoor and outdoor with exposure to widely varying temperatures.
* Ability to read, write, and speak English proficiently.
* Ability to provide excellent customer service.
* Strong team player with a willingness and desire to learn, work hard, and have fun with it.
* Availability to work a variety of shifts, including evenings, weekends, and holidays.

Follow Us

Instagram: @savemart
Facebook: Save Mart
YouTube: @savemartsupermarkets
LinkedIn: The Save Mart Companies

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

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