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Program Specialist I

2 months ago

Phoenix, Arizona, United States Allegis Global Solutions Full time
Job Description

At Allegis Global Solutions, we're looking for a skilled Program Specialist I to join our team. As a key member of our workforce solutions team, you'll be responsible for building and maintaining relationships with hiring managers and managing the full lifecycle of the requisition process.

Key Responsibilities:

  • Assist client managers during all stages of the contract labor acquisition process, including requisition intake, sourcing, and candidate shortlisting and interviewing.
  • Demonstrate recruitment expertise by preparing insightful questions for hiring managers to gather detailed job descriptions.
  • Document requirement intake conversations in our database and utilize reports to manage open requirements.
  • Coach and manage the performance of participating staffing suppliers to ensure timely response and high-quality talent acquisition.
  • Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
  • Maintain and update monthly activity and performance reports.
  • Provide constant interaction with clients, staffing vendors, contract personnel, and other partners to ensure seamless requisition fulfillment.

Requirements:

  • University degree preferred or applicable experience in high-volume coordination activities.
  • At least 1 year of customer service industry experience, with a focus on client hiring manager/supplier-facing roles.
  • Excellent verbal and written communication skills, with the ability to work in a dynamic environment.
  • Strong analytical and problem-solving skills, with a focus on documentation and follow-up.
  • Strong time management and organization skills, with attention to detail and knowledge of MS Office (Excel, Word, PPT).

About Allegis Global Solutions:

We're an equal opportunity/affirmative action employer (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information, or any other status protected by applicable law. We value our people, their varying perspectives, and are committed to fostering an environment where they can bring their whole selves to work.