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Assistant Manager

2 months ago

New Albany, Ohio, United States Englefield Oil Full time

Job Summary:

The Assistant Manager is a key leadership role responsible for providing guidance and motivation to site personnel, ensuring exceptional customer service, and driving sales growth. This position requires strong leadership and communication skills, with the ability to model and deliver quality customer service, manage vendors, and analyze profitability.

Key Responsibilities:

  • Monitor financials, sales volume, P&L, controllable expenses, cash controls, and inventory.
  • Ensure positive customer experience through effective customer service and issue resolution.
  • Inspect facilities and equipment to identify maintenance needs.
  • Assist in recruiting, hiring, training, and modeling for store staff.
  • Supervise store staff to maintain labor model standards and direct employees in sales, cash handling, and customer service.

Requirements:

  • High school diploma required.
  • One year's management experience in a fast-paced retail environment, preferred.
  • ServeSafe certification.
  • Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email.

Englefield, Inc. is an equal opportunity employer.