Guest Services Representative

5 days ago


Chicago, Illinois, United States Hard Rock International Full time
Job Summary

We are seeking a highly skilled and customer-focused Merchandise Ambassador to join our team at Hard Rock International. As a key member of our retail staff, you will be responsible for providing exceptional customer service and creating engaging experiences for our guests.

Responsibilities
  • Provide expert product knowledge and make recommendations to guests based on their interests.
  • Maintain a clean and organized store environment, adhering to our high standards of quality and safety.
  • Process sales transactions efficiently and accurately, handling cash and other forms of payment.
  • Participate in visual merchandising and display tasks to maintain an attractive and engaging store atmosphere.
  • Assist with inventory management and stockroom tasks to ensure accurate and timely restocking of merchandise.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should also have a strong passion for delivering exceptional customer service and a keen eye for detail.

As a Merchandise Ambassador, you can expect to earn a competitive salary of $55,000 - $80,000 per year, depending on your level of experience and qualifications. In addition to your base salary, you will also be eligible for benefits such as health insurance, paid time off, and opportunities for career advancement within our company.



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