Client Services Representative
4 weeks ago
Job Summary:
We are seeking a highly motivated and detail-oriented Client Services Representative to join our team at Transworld Systems, Inc. in an on-site position at the University of New Mexico.
Key Responsibilities:
- Validate and confirm debts owed by researching data regarding account and billing information.
- Handle and respond to daily client/firm requests, inquiries, and problems via various communication channels.
- Demonstrate ability and willingness to learn new computer platforms/systems.
- Ensure customer satisfaction by following up in a timely manner.
- Provide feedback to management concerning possible problems or areas of improvement.
Requirements:
- High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience.
- Experience with Insurance, Patient, Medicaid, Medicare Billing.
- Proficient personal computer skills, including Microsoft Office.
- Excellent interpersonal, written, and oral communication skills.
Work Environment:
- Office environment.
- Ability to lift and/or move 20 pounds with or without accommodation.
About Us:
Transworld Systems, Inc. is an industry leader in providing business process outsourcing services, empowering clients to address immediate business needs and facilitate long-term growth.
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