Client Services Representative

4 weeks ago


Schenectady, New York, United States Transworld Systems Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Client Services Representative to join our team at Transworld Systems, Inc. in an on-site position at the University of New Mexico.

Key Responsibilities:

  • Validate and confirm debts owed by researching data regarding account and billing information.
  • Handle and respond to daily client/firm requests, inquiries, and problems via various communication channels.
  • Demonstrate ability and willingness to learn new computer platforms/systems.
  • Ensure customer satisfaction by following up in a timely manner.
  • Provide feedback to management concerning possible problems or areas of improvement.

Requirements:

  • High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience.
  • Experience with Insurance, Patient, Medicaid, Medicare Billing.
  • Proficient personal computer skills, including Microsoft Office.
  • Excellent interpersonal, written, and oral communication skills.

Work Environment:

  • Office environment.
  • Ability to lift and/or move 20 pounds with or without accommodation.

About Us:

Transworld Systems, Inc. is an industry leader in providing business process outsourcing services, empowering clients to address immediate business needs and facilitate long-term growth.



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