Assistant Store Manager
2 days ago
We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Totally Toys of Maryland LLC. As a key member of our management team, you will play a vital role in supporting the Store Manager with day-to-day operations, including managing staff, ensuring a welcoming store environment, and delivering exceptional customer service.
Key Responsibilities:
- Assist the Store Manager in ensuring a high standard of customer service and creating a positive environment for families.
- Engage with customers, providing toy recommendations, answering questions, and offering personalized service to enhance the shopping experience.
Requirements:
- Enthusiasm for Toys and Children: An enjoyment of toys, puzzles, and games, along with a genuine enthusiasm for creating a memorable store experience.
- Retail Experience: Minimum of 1-2 years of experience in retail, with a focus on customer service, sales, or store management, is preferred. Experience in a boutique or specialty retail environment is a plus.
- Leadership Skills: Ability to manage a small team, creating a fun and supportive working environment.
- Sales-Oriented: Ability to increase sales through excellent customer engagement and product knowledge.
- Organizational Skills: Strong organizational and multitasking skills, with attention to detail and the ability to prioritize in a dynamic retail environment.
- Tech-Savvy: Comfortable using retail management software, including point-of-sale and inventory systems, along with social media platforms.
Personal Attributes:
- Child-Friendly: Enjoy being around kids and have the patience and energy to interact with them in a friendly, positive way.
- Team Player: A collaborative attitude and willingness to assist wherever needed to ensure the store runs smoothly.
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