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Operations Manager
2 months ago
We are seeking an experienced Operations Manager to lead our Midwest Division in Cincinnati, OH. As a key member of our team, you will be responsible for managing the financial performance of each office location, coordinating business processes, and ensuring the successful execution of projects.
Key Responsibilities- Travel to each location for management, operations, sales, and employee communications
- Coordinate with Project Managers, Sales Manager, Service Manager, Graphics Manager, Hardware, Software Engineering Managers, and Midsouth Operations Manager for business functions
- Manage Midwest financial performance of each office location
- Coordinate business process SOPs
- Manage project bookings and turnover process
- Monitor monthly WIP job cost meetings and projections with Project Managers
- Manage staffing based on sales backlog and divisional NOI
- Manage project completion, closeout, warranty, quality
- Manage and comply with safety needs, policies, and budget
- Manage vendor relationships, multipliers, rebate programs, and quality
- Manage divisional culture and morale by actively communicating and cultivating company vision
- Conduct department meetings and maintain employee communications
- Complete yearly or semi-annual business plans for key vendors
- Complete employee reviews, retention, promotions, performance agreements, recognition, and recommendations for change-in-status
- Maintain business licenses
- Maintain and manage building/lease agreements
- Implement PIP and disciplinary actions with HR
- Recommend hiring needs and generate offer letters with HR
- Work with Division President to develop overall division budget
- Review/approve key sales estimates and bid compliance
- Review/approve weekly time sheets including overtime/double time, expense reports, and time off requests
- Review/approve electronic IT requests
- Review contracts including T&C, payment terms, notices, indemnification, and other key sections
- Identify bad-debt and implement process improvements
- MBA, business degree, or equivalent experience required
- Management and leadership experience required
- Excellent customer relations and communications skills required
- Must be self-motivated, goal and results oriented, and able to work efficiently in a fast-paced environment
- Must have high standards of quality with attention to detail
- Ability to evaluate and optimize business operation
- Ability to lead and motivate a diverse team
- Ability to manage projects, staffing, and associated schedules
- Ability to manage operations to budget/estimate
- Ability to delegate responsibilities while maintaining operational control of commitments
- Proficient in conflict management
- Strong IT skills and understanding of software/security requirements
- Strong financial skills and understanding of business reports and cash management
- Understanding of MSA and contracts required
- Working knowledge of building automation and construction industry preferred
- Working knowledge of construction bid process preferred
- Working knowledge of design/build, ESCO, and negotiated projects preferred
- Working knowledge of commercial/industrial vertical markets preferred
- Working knowledge of Automated Logic, Tridium, Honeywell, JCI, and other control systems preferred
- This position may require up to 50% travel between the Cincinnati, Columbus, Indianapolis, and any future locations.