Branch Manager
1 month ago
As a Branch Manager at Airgas, you will play a critical role in driving business growth and profitability by maintaining a high standard of safety, efficiency, and effectiveness in the management of branch and fleet resources.
Key Responsibilities- Maintain a safe working environment by adhering to Airgas/Red-D-Arc's health and safety guidelines.
- Provide exceptional customer service at the branch, ensuring customer satisfaction and loyalty.
- Ensure a high Fleet Available percentage and high quality standard for all rental assets.
- Oversee the repair and maintenance of rental assets, ensuring timely and cost-effective solutions.
- Monitor and maintain accurate inventory levels, ensuring parts are organized and easily accessible.
- Promote used equipment sales and ensure effective inventory management.
- Perform regular inventory audits at all applicable branches to ensure accuracy and compliance.
- Ensure all branch equipment and vehicles are properly maintained and serviced.
- Recruit, onboard, and train new branch staff, ensuring a smooth transition and effective onboarding process.
- Develop and implement training programs to enhance staff skills and knowledge.
- Oversee fleet transfers in and out of the branch, ensuring seamless operations.
- Verify and resolve FA discrepancies during fleet inventory audits.
- Ensure branches meet safety audit requirements and maintain a safe working environment.
- Properly handle and track all rental assets assigned to the branch, ensuring accurate inventory management.
- Approve all branch purchase orders and invoices, minimizing expenses and ensuring cost-effectiveness.
- Ensure timely A/R collections and proper cash management, maintaining a healthy cash flow.
- Complete annual reviews in a thorough and timely manner, providing constructive feedback and development opportunities.
- Set clear goals and expectations for underperforming staff, providing guidance and support for improvement.
- Ensure all governmental regulatory requirements are met at the branch, maintaining compliance and avoiding penalties.
- Implement operational directives and communicate new policies, sales results, and critical information to all branch staff.
- Collaborate with sales teams to ensure operations meet customer service needs, fostering a positive and supportive work environment.
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs.
- Decision Quality: Ability to make sound decisions in the absence of complete information, relying on analysis, wisdom, experience, and judgment.
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Managing Performance: Ensuring the work of those under their supervision supports and furthers the goals and objectives of the business.
- Project Management: Knowing the most effective and efficient processes to get things done with a focus on continuous improvement.
- Safety & Personal Ownership: Protecting own health and safety as well as that of others, reporting unsafe situations, and making others aware of possible risks.
- Tech Savvy: Keeping up to date on technological developments and making effective use of technology to achieve results.
- Post-secondary education equivalent to one year of Business Management or equivalent preferred.
- Greater than five years related working experience preferred.
- Working knowledge of positioning equipment, welding applications, and equipment as an asset.
- Equipment repair and maintenance training is an asset.
- Adaptable to set and prioritize work with varying exceptions.
- Ability to make critical decisions while following company procedures.
- Ability to work with a wide variety of people with different personalities and backgrounds.
- Ability to multi-task and work independently with little supervision.
- Must be able to proactively and methodically deal with conflicting goals and challenging situations.
- Ability to effectively present information and respond to questions from groups in a business setting.
- Ability to anticipate and solve problems, act decisively, and persist in the face of obstacles.
- Ability to work as a team in the conception and review stages of a project.
- Ability to effectively build relationships with both internal and external customers.
- Detailed oriented with strong analytical and problem-solving skills.
- Ability to interpret and apply appropriate laws and regulations.
- Ability to work on multiple projects, meet deadlines, and creatively solve problems.
- Employ financial acumen in pursuit of business strategy and overall business goals.
- Must have excellent technical knowledge as well as strong interpersonal and management skills.
- Strong 'customer service' mindset with an affinity for a 'follow-up/follow-through' management style and proactive communicator keeping supervisors, other leaders, and their respective team updated.
- Able to manage multiple priorities between divisional, local, and corporate management and demands.
- Ability to use computer equipment.
Airgas offers a comprehensive benefits package, including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We also provide a progressive parental leave package, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.
We offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.
Equal Employment OpportunityAirgas is an equal opportunity employer, committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability, or any other protected characteristic.
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