Field Safety and Security Manager

2 weeks ago

Buffalo, New York, United States Carvana Full time
About Carvana

At Carvana, we are on a mission to transform the car buying experience, making it seamless and enjoyable. Our innovative approach has disrupted traditional methods, and we are proud of our unique solutions, such as our iconic car vending machines.

We seek individuals who are eager to excel in a fast-paced environment that thrives on change. Our team culture fosters collaboration, creativity, and a commitment to data-driven decision-making. Since our inception in 2013, we have been at the forefront of industry innovation and are excited to continue this journey.

About the Role

We are in search of a skilled and team-oriented Field Safety and Security Manager to oversee safety and security initiatives at a large distribution center, which includes over 400 associates and a substantial inventory. This role involves close collaboration with the Facility Leadership Team, including Operations, Wholesale, Logistics, and People Operations, to ensure the safety of our workforce and the protection of our assets in a dynamic setting. The Field Safety and Security Manager will implement enterprise programs and ensure their effective integration within designated facilities. Daily leadership of the Safety and Security Team will be a key responsibility. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a data-driven mindset, along with the capacity to work collaboratively across various operational functions. Your insights will have a direct and meaningful impact in a rapidly evolving company. This position is field-based and reports to a Regional Associate Director or Senior Manager.

Key Responsibilities
  • Lead the Safety and Security Team at the facility, including recruiting, hiring, and onboarding new associates to ensure their successful integration. Establish clear expectations, provide ongoing coaching, and address any challenges that arise. Develop effective scheduling to meet facility objectives.
  • Build and maintain strong relationships with the Facility Leadership Team to support all matters related to Associate Safety, Site Safety, Physical Security, Inventory Control, Crisis Management, and Business Continuity. Integrate safety protocols into daily operations and proactively identify new risks.
  • Collaborate with the Inventory Control Analyst and the Inventory Control Associate Team to monitor vehicle assignments and transit status. Ensure thorough research and tracking of any vehicle discrepancies.
  • Work with the Safety and Security Team and third-party vendors to maintain consistent security measures at key access points. Oversee the technology infrastructure to ensure tools are functioning effectively.
  • Manage the Card Access process, ensuring timely issuance of access badges to associates.
  • Conduct daily facility inspections with business partners, documenting issues and providing immediate solutions. Support training and development for the associate team.
  • Assist in implementing Environmental Health and Safety (EHS) protocols across facilities, including training and site assessments.
  • Actively participate in identifying and resolving issues affecting the Safety and Security Program.
  • Track and report on key performance indicators to mitigate risks and identify trends.
  • Support project management for key initiatives within the market as directed.
  • Conduct thorough investigations of internal and external theft and fraud cases in collaboration with HR and relevant departments.
  • Engage with local community representatives, including law enforcement and emergency management agencies.
  • Foster collaborative relationships with other departments.
  • Handle confidential personnel information with discretion.
  • Perform additional duties as assigned.
  • Domestic travel may be required.
Key Metrics
  • Annual Theft Loss versus Accrual rate.
  • Annual Vehicle Damage Loss versus Goal.
  • Safety and Security Facility Budget Actual vs. Plan.
  • Engagement Survey Results.
  • Third Party Security Actual versus Plan.
  • Workers' Compensation and General Liability Claims vs. Plan.
  • Promotable Candidates.
Qualifications
  • Bachelor's degree preferred.
  • Minimum of 5 years of leadership experience in safety and security, preferably in distribution or warehousing.
  • At least 3 years of experience managing a team.
  • Strong verbal and written communication skills.
  • Analytical and data-driven skill set.
  • Experience in Risk Mitigation programs.
  • Able to navigate a fast-paced, evolving work environment.
  • Experience in theft and fraud investigations.
  • Proficient in process improvement initiatives.
  • Exceptional organizational skills and attention to detail.
  • Leadership experience in Crisis Management.
  • Knowledge of OSHA Program implementation.
  • Must embody the company culture and mission.
  • Familiarity with Microsoft systems.
  • OSHA 10 Hour Training Certification preferred.
What We Offer
  • Full-Time Salary Position with competitive compensation.
  • Comprehensive Medical, Dental, and Vision benefits.
  • 401K with company match.
  • Various perks including student loan assistance and vehicle discounts.
  • A wellness program to support physical and mental health.
  • Opportunities for skill development and knowledge sharing.
  • A culture that promotes internal advancement and rapid career growth.
  • A role in one of the fastest-growing companies in the industry.
Additional Information

To perform your role at Carvana, proficiency in English is required. We are committed to providing reasonable accommodations for individuals with disabilities.

Legal Notice

Employment is contingent upon passing a background check. This position is not eligible for visa sponsorship. Carvana is an equal opportunity employer, and all applicants are considered without regard to protected characteristics.

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