Restaurant Associate
1 month ago
Ghirardelli Chocolate is a leading premium chocolate company with a rich history and a commitment to excellence. As a Restaurant and Retail Associate, you will be the face of our company, representing our brand and values to our customers.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Retail team as a Restaurant and Retail Associate. In this role, you will be responsible for providing exceptional guest service, managing cash handling and credit card processing procedures, and maintaining a clean and organized sales floor and stockroom.
Key Responsibilities- Guest Service: Provide exceptional guest service, responding to customer inquiries and creating up-sell opportunities.
- Cash Handling: Manage cash handling and credit card processing procedures, utilizing company procedures and best practices.
- Product Knowledge: Maintain detailed knowledge of all products, pricing, and company history.
- Store Maintenance: Maintain a clean and organized sales floor and stockroom, including restocking merchandise and maintaining adequate supply of all retail product.
- Fountain and Condiment Supplies: Keep all fountain and condiment supplies stocked and in good condition.
- Stockroom Maintenance: Maintain the stockroom in a clean and orderly fashion.
- Guest and Employee Facilities: Maintain guest and employee washing facilities in good working order and in a clean, sanitary condition.
- Fountain Area Maintenance: Properly set up, maintain, and break down the fountain area.
- Food Safety: Follow food safety guidelines and maintain all table tops, serve ware, floors, and trash receptacles in a clean and sanitary condition.
- Previous retail experience is desirable.
- Must be high energy, reliable, and have a strong work ethic.
- Ability to work all shifts, including nights and weekends.
Ghirardelli Chocolate offers a competitive compensation package and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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