Restaurant Associate

1 month ago


Santa Monica, California, United States Ghirardelli Chocolate Full time
About Ghirardelli Chocolate

Ghirardelli Chocolate is a leading premium chocolate company with a rich history and a commitment to excellence. As a Restaurant and Retail Associate, you will be the face of our company, representing our brand and values to our customers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Retail team as a Restaurant and Retail Associate. In this role, you will be responsible for providing exceptional guest service, managing cash handling and credit card processing procedures, and maintaining a clean and organized sales floor and stockroom.

Key Responsibilities
  • Guest Service: Provide exceptional guest service, responding to customer inquiries and creating up-sell opportunities.
  • Cash Handling: Manage cash handling and credit card processing procedures, utilizing company procedures and best practices.
  • Product Knowledge: Maintain detailed knowledge of all products, pricing, and company history.
  • Store Maintenance: Maintain a clean and organized sales floor and stockroom, including restocking merchandise and maintaining adequate supply of all retail product.
  • Fountain and Condiment Supplies: Keep all fountain and condiment supplies stocked and in good condition.
  • Stockroom Maintenance: Maintain the stockroom in a clean and orderly fashion.
  • Guest and Employee Facilities: Maintain guest and employee washing facilities in good working order and in a clean, sanitary condition.
  • Fountain Area Maintenance: Properly set up, maintain, and break down the fountain area.
  • Food Safety: Follow food safety guidelines and maintain all table tops, serve ware, floors, and trash receptacles in a clean and sanitary condition.
Requirements
  • Previous retail experience is desirable.
  • Must be high energy, reliable, and have a strong work ethic.
  • Ability to work all shifts, including nights and weekends.

Ghirardelli Chocolate offers a competitive compensation package and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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