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Guest Service Ambassador

2 months ago

Houston, Texas, United States NewcrestImage Full time

Job Summary

NewcrestImage is seeking a skilled Guest Service Representative to join our team at our AC hotel by Marriott in Houston. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and maximizing revenue opportunities.

Key Responsibilities

• Greet guests at the front desk with a warm smile and provide personalized service

• Process guest registrations and maintain accurate records

• Provide efficient and courteous check-in and check-out experiences

• Work closely with the team to ensure the hotel meets or exceeds NewcrestImage and Brand Standards for Guest Satisfaction

• Demonstrate a high level of integrity, effective communication, and a positive attitude

Requirements

• High School degree or equivalent

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing situations

• Willingness to work on weekends and holidays as needed

What We Offer

NewcrestImage is an Equal Opportunity Employer that values diversity and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.