Front Desk Representative
1 week ago
We are seeking a highly skilled and friendly Front Desk Agent to join our team at Bear Paw Lodge. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a memorable stay for all visitors.
Key Responsibilities:
- Check guests in and out, handling all necessary paperwork and documentation
- Answer phone calls and respond to guest inquiries in a professional and courteous manner
- Handle customer complaints and resolve issues in a fair and timely manner
- Maintain a clean and organized front desk area, ensuring all necessary materials and supplies are readily available
- Collaborate with other hotel staff to ensure seamless guest experiences
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
- Basic computer skills and familiarity with hotel software
- High school diploma or equivalent required
Benefits:
- Competitive hourly rate of $22.04
- Full-time schedule with opportunities for advancement
- Free pass(es) for employees and discounted lift tickets for friends and family
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan and Employee Assistance Program
Vail Resorts is an Equal Opportunity Employer:
We are committed to creating a diverse and inclusive work environment that values and respects all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or any other protected status.
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