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Front Desk Representative

2 months ago

Avon, Colorado, United States Vail Resorts Full time
Job Summary:

The Front Desk Agent is the face of the hotel, serving as the primary point of contact for all guests. This role is ideal for individuals new to hospitality, offering a great starting point with significant potential for career advancement.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a memorable experience for all guests.
  • Check guests in and out, handling all related tasks with accuracy and efficiency.
  • Manage customer inquiries and concerns, resolving issues in a professional and courteous manner.
  • Maintain a clean and organized workspace, adhering to high standards of professionalism and appearance.
  • Collaborate with colleagues to ensure seamless operations and exceptional guest satisfaction.
Requirements:
  • Fluent communication skills in English.
  • Excellent interpersonal and problem-solving abilities.
  • Basic computer skills, with the ability to learn and adapt to new systems.
Benefits:

Vail Resorts offers a comprehensive benefits package, including competitive compensation, free Epic pass(es), and opportunities for career growth and development.