Senior Client Account Manager

24 hours ago


Washington, United States Cleary Gottlieb Steen & Hamilton LLP Full time
About the Role

Cleary Gottlieb Steen & Hamilton LLP is a leading global law firm with a strong commitment to excellence and innovation. We are seeking a highly skilled and experienced Senior Client Account Specialist to join our team.

Key Responsibilities
  • Drive the billing and collection process to ensure accurate and timely invoicing and payment of clients for assigned partners, practice groups, and/or offices.
  • Monitor assigned partners monthly aging AR reports and take appropriate action to ensure each invoice is paid on time and in full; direct teams to follow-up on underpayments and help with resolution, as needed.
  • Update key finance reports (e.g., projection amounts, clear and concise billing or AR comments) daily, to ensure timely and quality reporting for Senior Management.
  • Successful handling of more complex billing and ensuring timely and accurate billing and collections process.
  • Follow-up with partners and escalate any billing or collection issues or delays.
  • Respond to billing and AR inquiries Preparation of bills including narrative descriptions, transfers and on account applications, with high attention to detail.
  • Interpret, advise and influence your assigned partners by reviewing their SOE, understanding the billing arrangement and billing frequency of each matter and client.
  • Obtain and review/understand Engagement letters and Outside Counsel Guidelines so you can support adherence to these client requirements.
  • Review timekeeper diaries and costs to ensure compliance with client outside counsel guidelines.
  • Collaborate with internal clients and other finance teams, such as Pricing Operations and ebilling, to ensure accurate client invoices, submission requirements, and reporting.
Requirements
  • Bachelors degree in Finance, Business Administration, or related fields.
  • 4-5 years of relevant billing and client relationship experience at a professional service firm or law firm is required.
  • Proficiency with Excel and Word.
  • Excellent writing, organizational, interpersonal and communication skills.
  • Flexibility to work evenings and weekends to meet deadlines.
What We Offer

Cleary Gottlieb Steen & Hamilton LLP provides a comprehensive benefits package, including health care benefits. We are committed to creating equal opportunities to develop and succeed, and we champion diversity, equity, and inclusion.



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