Community Engagement Specialist
1 month ago
Lingvano is a company dedicated to breaking down language barriers and building bridges between Deaf and hearing people. Our mission is to create easy-to-use sign language and Deaf culture lessons that cater to the needs of our diverse community.
Job DescriptionWe are seeking a Community Engagement Specialist to help us build a stronger and more satisfied community of learners. As a key member of our team, you will be responsible for growing our online presence, engaging with learners, and promoting user-generated content to foster a sense of belonging and engagement within the community.
Key Responsibilities- Develop and implement strategies to grow our online presence on social media platforms such as Facebook, Instagram, and TikTok.
- Respond to comments and messages on social media platforms and manage our online communities, including our Facebook group or Discord community.
- Promote and amplify user-generated content to encourage learner engagement and participation.
- Stay up-to-date with the latest trends in community management, social media, and forums to continuously improve our strategies.
- Collaborate with cross-functional teams to contribute to the strategic development of community initiatives and offer insights and recommendations to senior management.
To be successful in this role, you will need:
- Professional fluency or native level in English and American Sign Language (ASL).
- Deep insights into Deaf culture and community.
- Actively engaged in the Deaf community.
- Awareness of cultural sensitivities and nuances when it comes to Deafness.
- Proven experience in customer support and/or community moderation/management.
- Experience with social media platforms and community platforms.
- Strong organizational, project management, and problem-solving skills.
- Excellent written communication skills and ability to adapt your style to our tone of voice and brand identity.
In return for your hard work and dedication, we offer:
- A competitive salary of $44,800 per year, based on 20 hours of work per week.
- A flexible working scheme that allows you to choose your working hours.
- The opportunity to work alongside an international team of Deaf, hard of hearing, and hearing employees.
- Up to 10% of your weekly working time for personal and professional development, plus a learning and development budget.
This is a permanent, part-time position based in the continental US. We welcome applications from candidates who are based in the continental US and are particularly open to welcoming Deaf applicants.
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