Technical Sales Manager, Polymer Materials Specialist

4 days ago


Troy, Michigan, United States Mitsui Plastics, Inc. Full time
Job Description

Mitsui Plastics, Inc. is a leading global supplier of polymer materials, services, and solutions. As a prominent distributor, we serve the plastic and chemical industries worldwide as part of the international network created by Mitsui & Co., Ltd., one of the world's most diversified comprehensive trading, investment, and service companies.

We are seeking a Sales Manager to support our Rubber & Elastomers Group. This includes activities such as account management, new business development, project tracking/management, and budget generation/management.

Key Responsibilities
  • Maintain existing customers while working to generate new and repeat sales
  • Uncover new opportunities with customers by leveraging relationships and asking market-related questions
  • Determine customer requirements and expectations in order to recommend specific products and solutions
  • Recommend alternative products based on cost, availability, or specifications
  • Quickly and accurately prepare and present price quotations for both new and existing customers while documenting this information for other team members
  • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints
  • Fulfill requests for catalogues, information, or samples
  • Prepare sales reports as needed
  • Setup and maintain customer files
  • Educate customers about terminology, features, and benefits of products and/or grades of material in order to improve product-related sales and customer satisfaction
  • Work closely with team members and vendors to recommend solutions in order to resolve a customer's technical/processing issues in a quick and effective manner
  • Quickly/efficiently advise customers regarding physical properties of material and grade/material recommendation for a particular application/market
Requirements
  • Bachelor's Degree in Chemical or Mechanical Engineering, or a combination of training and experience that indicates the ability to do the job
  • 3-5 years experience in the compounding or rubber industries, raw materials B2B sales or manufacturing experience, and/or an engineering background
  • Any knowledge of the following materials: chloroprene rubber, styrene block co-polymers, thermoplastic elastomers, and engineered resins as they pertain to the compounding, automotive, industrial, agricultural, and consumer goods industries is a huge plus
  • Competencies associated with a Technical Sales and Marketing professional with excellent communication skills. A quick learning to understand the industry's customers in the US and worldwide, their specific requirements and needs as well as manufacturers' technical capabilities in production
  • A keen interest in the technology that would affect the direction of the industry and the subsequent business opportunities
  • Should possess the ability to adapt to a cross-cultural environment
  • Travel Requirement up to 50%


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