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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Shaner Hotel Group. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and driving business growth.
Key Responsibilities- Operations Management: Oversee the day-to-day operations of the restaurant, including staff management, inventory control, and quality assurance.
- Guest Experience: Ensure that every guest has a memorable and enjoyable dining experience, responding promptly to their needs and concerns.
- Team Leadership: Lead and motivate a high-performing team of servers, bartenders, and kitchen staff, providing coaching and development opportunities to enhance their skills and knowledge.
- Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs to achieve profitability targets.
- Compliance and Safety: Ensure that all restaurant operations comply with health and safety regulations, food safety standards, and company policies.
- Experience: Minimum one year of experience in a restaurant management role, preferably in a similar hospitality environment.
- Education: High school graduate or equivalent, with some college education preferred.
- Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team. Proficient in restaurant operations, financial management, and customer service.
- Certifications: ServSafe and/or food safety training, with alcohol awareness training (such as TIPS) a plus.
Shaner Hotel Group is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across 14 states and four countries. We are committed to delivering exceptional guest experiences and driving business growth through our team's passion, expertise, and dedication.