Lead Server

4 weeks ago


Vail, Colorado, United States Vail Resorts Full time
Job Summary:

The Lead Server will be responsible for providing prompt, professional, and friendly guest service to restaurant & bar guests at all times.

Key Responsibilities:
  • Responsible for having a strong food knowledge base as well as a very detailed understanding and memorization of the current menu items which include all alcoholic and non-alcoholic drinks as well as food and specials.
  • Handles all opening and closing duties required to operate the restaurant and ensures that all stocking is done, tables are properly set, and the dining room is clean.
  • Must actively use suggestive selling techniques while always trying to upsell our products.
  • Must be proactive in effectively selling beer, wine, liquor, and food to guests sitting in the dining area.
  • Communicate all necessary and important information with the Restaurant Manager and the entire Food and Beverage team.
  • Capable of multi-tasking and working at a fast but thorough pace.
  • Complete all side work that has been assigned.
  • Attends the daily pre-shift meeting to learn any important daily information and any other scheduled staff meetings.
  • Have comprehensive wine and liquor knowledge and adhere to all state liquor laws.
  • Ensures that all state health regulations are being adhered to.
  • Cash & credit card handling including honesty and fairness at end of shift tip out to bartenders and food runners.
  • Must be enthusiastic and interactive to help portray a friendly, fun, and exciting bar environment
  • Check/Sign off on server side work
  • Check server paperwork is accurate and complete
  • Print Shift Reports and resets
  • Train new staff on IG and restaurant policies and flow
  • Other duties as assigned
Requirements:
  • High School Diploma or equivalent
  • Able to communicate in English
  • Ability to communicate in Spanish - preferred
  • Prior serving experience
  • Able to lift at least 50 lbs.
  • Able to stand for long periods of time
  • TIPS certification required - will provide with TIPS training within 30 days of hire if necessary.
Benefits:
  • Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
Additional Benefits for Full Time Roles:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
About Vail Resorts:

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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