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Senior Trust Administrator

2 months ago

Honolulu, Hawaii, United States Central Pacific Bank Full time
Job Overview

Position Purpose:

Oversee intricate personal trust and associated fiduciary and agency accounts. Ensure compliance with regulatory standards while contributing to the formulation, execution, and supervision of initiatives that promote effective business practices and enhance client satisfaction.

Engage in all responsibilities and interactions with both internal and external stakeholders in a manner that reflects the Company's Core Values of embracing a "Voyaging Spirit" and fostering a "Positively Ohana" environment. Demonstrate essential competencies that lead to consistent positive customer interactions, empowerment, and ownership, showcasing key professional skills such as Active Listening, effective Oral and Written Communication, and a Solution-Oriented approach.

This role may offer a hybrid work arrangement following the successful completion of the training phase.

Main Responsibilities:

  • Manage personal accounts, including personal trust, probate, investment, and custody accounts.
  • Support the management and supervision of team members.
  • Stay informed on regulatory and industry changes; fulfill external and internal regulatory and audit obligations.
  • Engage in business development and service/relationship management efforts to meet business development objectives.
  • Contribute to the creation, implementation, and adherence to personal trust policies, procedures, and business standards.
  • Assist in the oversight and enhancement of products, services, and operational processes.
  • Advance personal and professional growth through continuous education; remain updated on industry and regulatory changes, as well as bank policies and offerings.

Minimum Qualifications for Trust Officer II:

Education:

  • Bachelor's Degree in Business Administration or a related field from an accredited four-year institution.
  • CPA or law degree is preferred.

Experience:

  • A minimum of 2 years of experience in estate planning and trust administration is required.
  • Experience in the financial sector is preferred.

Minimum Qualifications for Senior Trust Officer:

Education:

  • Bachelor's Degree in Business Administration or a related field from an accredited four-year institution.
  • CPA or law degree is preferred.

Experience:

  • A minimum of 5 years of experience in estate planning and trust administration is required.
  • Experience in the financial sector is preferred.

Physical Requirements & Work Environment:

  • Ability to perform light physical tasks and lift items, including boxes and files, weighing up to 20 pounds.
  • Proficient in using standard office equipment, including phones, copiers, and personal computers.
  • Effective verbal and written communication skills with all internal and external customers. Must also possess adequate hearing to engage in daily discussions.
  • Ability to read and comprehend bank-related documents.
  • Capability to work in a traditional office environment, involving prolonged periods of sitting at a desk or workstation, and adaptability to various work settings as necessary.

Central Pacific Bank is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and conduct pre-employment substance abuse testing.