Senior Systems Administrator

2 days ago

Honolulu, Hawaii, United States MKS2 Technologies Full time
Job Title: Senior Systems Administrator

Job Summary:

MKS2 Technologies is seeking a highly skilled Senior Systems Administrator to manage and support our VDI Thin Client network across both classified and non-classified environments. This role requires advanced technical expertise in VMware, VOIP phones, Microsoft Teams, and Windows Server systems.

Key Responsibilities:

  • Provide technical support and administration for VDI Thin Client networks, ensuring seamless operations and integration with VOIP phones, VMware, Microsoft Teams, and video teleconferencing across both secure and non-secure networks.
  • Configure, provision, and optimize VDI Thin Client systems, integrating them with storage and networking solutions.
  • Deploy and troubleshoot software applications and security patches specific to VDI Thin Client environments.
  • Maintain VDI Thin Client systems in a fully operational state through monitoring, alerting, troubleshooting, and performing repair and restoration activities.
  • Assist end users with VDI Thin Client-related issues, ensuring high levels of customer service and support.
  • Manage system security and access controls, ensuring compliance with relevant standards and policies.
  • Provide input to and maintain Standard Operating Procedures (SOPs) related to VDI Thin Client networks, and document service workflows, system configurations, and routine tasks.
  • Perform periodic reporting on VDI Thin Client system status, including uptime, incidents, problems, and open issues.
  • Provide technical support and administration for VOIP phones, ensuring seamless integration and functionality on both classified and non-classified networks.
  • Administer and support Microsoft Teams, facilitating communication and collaboration across secure and non-secure networks.
  • Support senior leaders by demonstrating strong technical skills and professionalism to ensure seamless IT operations critical to the organization's mission success.

Requirements:

  • 4-6 years of Tier 3 System or Network Administrator experience, with a focus on supporting VDI networks for both classified and non-classified environments.
  • At start date, must possess a valid security certification in ACTIVE.
  • Experience with the following: Windows 11, Windows Server 2016/2019, Active Directory, McAfee products, VDI Thin Client networks, VOIP phones, OneDrive, Microsoft Teams.
  • Technical Proficiency: STIG Compliance, VMware, Advanced Microsoft Active Directory and Group Policy Objects, System Center Configuration Manager (SCCM), Storage Area Networks (SANs).
  • Experience in securing a Windows environment to include applying and documenting DISA's Security Technical Implementation Guides (STIGs).
  • Ability to gain IMO Level 4 access from the NEC (Network Enterprise Center) which requires advanced certifications such as CompTIA Security+, CISSP (Certified Information Systems Security Professional), or other equivalent certifications.
  • Access Authorization: Achieving IMO Level 4 certification is crucial for gaining authorization to access and manage DoD networks, especially those involving classified information.
  • Strong self-motivation and ability to stay focused.
  • Excellent communication skills, outstanding customer service, team building, and consensus-building abilities.
  • Ability to organize and plan work independently or collaboratively in a rapidly changing environment.
  • Responsible for handling after-hours on-call support as necessary.
  • Analytical mindset with attention to detail, accuracy, and consistent follow-through.
  • Ability to exercise discretion and independent judgment when handling situational occurrences.
  • Ability to provide technical support across secure and non-secure networks.
  • Proven ability to work with senior leaders in a Joint Operations Center, demonstrating polished technical skills and a professional mindset.

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • One or more of the following CISCO certifications in ACTIVE status: CISCO Certified Network Associate (CCNA), CISCO Certified Network Professional (CCNP).
  • 6 - 8 Years of Network Engineering Experience, demonstrating expertise in managing and troubleshooting complex network systems.

About MKS2 Technologies:

MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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