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Technical Services Manager
4 weeks ago
Safety National is seeking a highly skilled Technical Services Manager to lead our team in developing, testing, and maintaining software systems that power our operations. As a key member of our organization, you will be responsible for guiding a talented team through exciting technical challenges, mentoring and fostering their growth, and cultivating a high-performing and collaborative work environment.
Key Responsibilities- Lead a team of technical professionals in developing, testing, and maintaining software systems that support our business operations.
- Collaborate with our IT department to identify and address system defects, implement enhancements, and ensure that all software changes are smooth, efficient, and designed with the user in mind.
- Engage with multiple departments, including IT, Underwriting, and Claims, to ensure that the technical side of things supports business goals and drives innovation company-wide.
- Help shape learning and training initiatives to ensure that everyone stays at the top of their game and contributes to the growth of both their team and the organization as a whole.
- Bachelor's degree preferred.
- Detail-oriented problem solver with excellent communication and analytical skills.
- 1 year of supervisory or management experience preferred.
- Experience or certifications in SAFe (Scaled Agile Framework for Enterprise) and a background in the insurance industry is a plus.
Safety National is a leading specialty insurance and reinsurance provider with a rich 80-year history. Our culture is built upon relationships, which allow us to demonstrate our expertise and provide exceptional service to our customers. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.
BenefitsSafety National offers a comprehensive total rewards package, including competitive fixed compensation, incentive award bonuses, an annual holiday bonus, and profit-sharing contributions. Other exceptional benefits include generous healthcare coverage, a 401(k) match, enhanced paid caregiver leave, and family-forming benefits for adoption, surrogacy, and fertility. We also promote balance by offering a hybrid working environment and several employee appreciation events throughout the year.
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