Financial Management Solutions Consultant

4 weeks ago

Trenton, New Jersey, United States Tyler Technologies Full time
Job Summary

We are seeking a highly skilled Financial Management Solutions Consultant to join our team at Tyler Technologies. As a key member of our implementation team, you will be responsible for providing professional services to clients on Tyler software products, including consultation, software readiness, and education. Your expertise will help clients achieve efficient software solutions that meet their needs.

Key Responsibilities
  • Provide consultation and analysis of client business models to identify and document client requirements regarding Tyler products and functionality.
  • Design and conduct knowledge transfer sessions on site or through webinars to educate users on software functionality and data entry, system administration, user security, and user permissions.
  • Perform consultation/analysis of client business model to identify and document client requirements regarding Tyler products and functionality.
  • May recommend options for new approaches in client work processes to ensure efficient software solution for the client's needs.
  • May identify and document business/technical requirement specifications for specific software design/development, forms, reports, interfaces, process, configuration, and other relevant changes.
  • May consult with users to identify the proper data mapping process for the product conversion and provide instruction to clients on proofing and analyzing data conversions from existing software to Tyler applications.
  • May create custom reports or customize existing reports to satisfy client requirements.
  • Play an active role in troubleshooting client issues, or work with the Support or Development departments to resolve.
  • Keep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets, and weekly expense reports, and updating systems-related client activity.
  • May assist QA staff with product testing or modification testing as required.
  • Notify management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation.
  • Create both client-facing and internal documentation such as 'quick tips' and 'how tos'.
  • Act as liaison between the client and company's technical staff, conveying technical information so that non-technical individuals can understand.
  • May participate in the annual User Conference and facilitate user group discussion on assigned module/topic.
Requirements
  • Bachelor's degree, or comparable work experience, preferably in the field of accounting, utility billing, community development (permitting, licensing, code enforcement), or ERP Software implementation.
  • Strong knowledge of principles and concepts in the discipline for which the knowledge transfer will be based is desired.
  • Typically a minimum of one year experience as an Associate Implementation Consultant or equivalent industry experience.
  • Exceptional presentation and knowledge transfer skills.
  • Excellent interpersonal and communication skills.
  • Familiarity and ease with computer systems and Microsoft Office products.
  • Strong problem-solving and analytical skills.
  • Minimal travel expected to client sites.
About Tyler Technologies

At Tyler Technologies, we work with innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Location

Tyler Technologies has multiple locations across the United States, including Troy, Michigan, Lawrenceville, Georgia, Marlborough, Massachusetts, Lubbock, Texas, Plano, Texas, Marietta, Georgia, Scranton, Pennsylvania, Philadelphia, Pennsylvania, East Orange, New Jersey, Columbia, South Carolina, Raleigh, North Carolina, Trenton, New Jersey, Tallahassee, Florida, Tampa, Florida, Allentown, Pennsylvania, Pittsburgh, Pennsylvania, Asheville, North Carolina, Charlotte, North Carolina, and Bloomsburg, Pennsylvania.

Travel

Minimal travel is expected to client sites, with an estimated 0-5% travel requirement.

Salary

The salary for this position will generally fall between $58,285 - $84,600 before adjustment for geographic differences. The recruiter can confirm if the position is incentive eligible.

About Us

Tyler Technologies is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

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