Product Designer

1 week ago


Bloomington, Illinois, United States Capital One Full time
About the Role

Capital One is seeking a skilled Product Designer to join our team and contribute to the creation of world-class products that redefine our customers' day-to-day financial activities.

Key Responsibilities
  • Collaborate with cross-functional teams, including technology, product, and business teams, to uncover customer and business needs and translate them into intuitive and engaging digital experiences.
  • Participate in translating complex ideas into understandable concepts that evolve and enhance the product experience.
  • Advocate for the customer through human-centered design methods, including discovery, research, whiteboarding sessions, and user testing.
  • Champion prioritization of design-centered product enhancements grounded in research and analysis.
  • Connect with design community peers by learning, sharing, and teaching.
  • Work with partners and teams across various geographies.
  • Embrace and advocate for an experience mindset, which is as important to the work as the results.
Discovery & Delivery
  • Support early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities.
  • Demonstrate familiarity with design tools to deliver concepts and enable successful collaboration across teams.
  • Participate in end-to-end product design by creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high-fidelity prototypes.
  • Design within existing and create new standards to contribute to our internal design system, best practices, and guidelines.
  • Support effective storytelling and presentation of visual concepts to various stakeholders.
  • Create high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.
Requirements
  • At least 4 years of experience with User Experience design.
Preferred Qualifications
  • Experience planning and/or facilitating workshops with cross-functional teams.
  • Portfolio of work that includes examples of product and visual design.
  • Experience working closely with developers and system architects.
  • At least 2 years of experience with Complex Data Product Eco-Systems.
  • At least 2 years of experience with visual design.
  • At least 2 years of experience working with large Enterprise teams.
  • Experience in Service Design or using Service Design methods and processes.

Capital One is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment where everyone can thrive.

The salary range for this role is $114,700 - $153,000 per year, depending on location and experience.



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