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Product Designer

2 months ago

Bloomington, Illinois, United States Capital One Full time

**About the Role**

Capital One is seeking a talented Product Designer to join our EPX.xd team. As a key member of our design team, you will play a critical role in shaping the digital experience of our customers.

**Key Responsibilities**

  • Collaborate with technology, product, and business teams to uncover customer and business needs, and translate them into intuitive and engaging digital experiences.
  • Participate in translating complex ideas into understandable concepts that evolve and enhance the product experience.
  • Advocate for the customer through human-centered design methods, including discovery, research, whiteboarding sessions, and user testing.
  • Champion prioritization of design-centered product enhancements grounded in research and analysis.
  • Connect with design community peers by learning, sharing, and teaching.
  • Work with partners and teams across various geographies.
  • Embrace and advocate for an experience mindset - this is as important to the work as the results.

**Discovery & Delivery**

  • Support early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities.
  • Demonstrate familiarity with design tools to deliver concepts and enable successful collaboration across teams.
  • Participate in end-to-end product design by working with researchers to understand customer needs and define opportunities through usability and empathy studies.
  • Create process and user flows, wireframes, journey maps, and interaction models, resulting in low to high-fidelity prototypes.
  • Design within existing - and create new - standards to contribute to our internal design system, best practices, and guidelines.
  • Support effective storytelling and presentation of visual concepts to various stakeholders.
  • Create high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.

**Requirements**

  • At least 4 years of experience with User Experience design.
  • Experience planning and/or facilitating workshops with cross-functional teams.
  • Portfolio of work which includes examples of product and visual design.
  • Experience working closely with developers and system architects.
  • At least 2 years of experience with Complex Data Product Eco-Systems.
  • At least 2 years of experience with visual design.
  • At least 2 years of experience working with large Enterprise teams.
  • Experience in Service Design or using Service Design methods and processes.

**What We Offer**

Capital One offers a competitive salary range of $114,700 - $153,000 for Pr. Associate, Design, and $121,400 - $162,100 for Sr. Associate, Design, depending on location and experience.