Intake Specialist

3 weeks ago


Los Angeles, California, United States Coalition for Responsible Community Development Full time
Job Summary

We are seeking a highly skilled Intake Specialist to join our team at the Coalition for Responsible Community Development. The successful candidate will be responsible for coordinating services offered to enrolled participants, ensuring compliance with grants, contracts, state and federal regulations, and standards.

Key Responsibilities
  • Coordinate services offered to enrolled participants, including eligibility, enrollment, and follow-up.
  • Maintain accurate and up-to-date records, including participant files, databases, and reports.
  • Ensure compliance with WIOA laws, rules, and regulations, as well as other grants managed by the agency.
  • Develop and maintain internal review processes to ensure compliance with state and federal guidelines.
  • Design and implement evaluation and performance measures to promote continuous quality improvements.
  • Provide training and coaching to staff on WIOA policies and procedures, as well as other grants managed by the agency.
  • Assist in the development of Individual Employment Plans (IEPs) for enrolled participants.
  • Manage and maintain case files, databases, and reports, including Salesforce and CalJobs.
  • Represent the Coalition at events and meetings, as assigned.
Requirements
  • Bachelor's degree in a related field or minimum four years of related experience without formal education.
  • 2-4 years of experience in case management, data management, quality assurance, and/or job development.
  • Reliable, flexible team player with a good work ethic and ability to set and maintain personal boundaries.
  • Demonstrated ability to work on multiple projects simultaneously and meet deadlines.
  • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) and data tracking systems.
Preferred Qualifications
  • Dedicated experience working with vulnerable populations.
  • Bilingual in Spanish/English.
  • Member of the target population.

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