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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business success. As a Restaurant General Manager, you will be responsible for executing all restaurant administrative duties, providing leadership, and ensuring the restaurant operates efficiently and effectively.
Key Responsibilities- Leadership and Management
- Recruit, interview, and hire team members
- Conduct performance appraisals and take disciplinary action when necessary
- Motivate and train team members to achieve business objectives
- Operations and Administration
- Control day-to-day operations, including scheduling labor, ordering food and supplies, and developing the restaurant team
- Ensure OSHA, local health and safety codes, and company safety and security policies are met
- Control profit and loss by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Customer Service and Quality
- Ensure 100% customer satisfaction at all times
- Ensure food quality and presentation meet company standards
- Marketing and Sales
- Ensure complete and timely execution of corporate and local marketing programs
- Additional Responsibilities
- Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
- Recognition and motivation efforts
- Education and Experience
- College or university degree preferred, but will consider experience
- Supervisory experience in a food service or retail environment, including profit and loss responsibility
- Skills and Abilities
- Dedication to providing exceptional customer service
- Good communication skills and strong interpersonal and conflict resolution skills
- Exceptional team building capability
- Basic business math and accounting skills and strong analytical/decision-making skills
- Basic personal computer literacy
- Performance bonus pay
- Dental, vision, and health insurance
- Free meals during shifts
- Paid time off
- STD, LTD, and life insurance
- Scholarships and educational reimbursement
- Retail discounts through brand perks programs
- 401K with company match
- Employee assistance program