Restaurant Operations Manager

1 week ago


Pilot Mountain, North Carolina, United States McDonald's Restaurants Full time
Restaurant Shift Manager Job Description

As a Restaurant Shift Manager at McDonald's Restaurants, you will play a key role in ensuring that our customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities:
  • Lead shifts and provide leadership to crew and other managers to ensure great Quality, Service, and Cleanliness.
  • Monitor and maintain high standards of customer service, food quality, and restaurant cleanliness.
  • Collaborate with team members to achieve sales and customer satisfaction goals.
  • Identify and address any operational issues or concerns during shifts.
Requirements:
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent customer service skills and a passion for delivering a great customer experience.
  • Ability to work a variety of shifts, including mornings, evenings, and weekends.


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