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Senior Account Manager, Public Relations
2 months ago
About Us...
BMF is a worldwide integrated creative marketing agency recognized for bringing brands to life in innovative, engaging, and impactful manners. We elevate brands that aspire to play a significant role in cultural dialogues that matter to their audiences. Our esteemed client portfolio includes renowned names such as Marriott, Visa, Disney, Estée Lauder, Crystal, Lamborghini, Gucci, Lilly Pulitzer, and Japan Airlines. Recently, BMF was celebrated by Ad Age as a 2023 Small Agency Award winner in the 'Campaign Of The Year' category for our collaboration with CBS.
Ideal Candidate...
As a Senior Account Manager at BMF, you will be responsible for designing, implementing, and expanding cross-functional initiatives or integrated marketing strategies while leading diverse teams. You are a collaborative individual who is detail-oriented and solution-focused. Your self-motivation and high energy will enable you to thrive in a fast-paced, performance-oriented setting.
Your role will involve fostering and nurturing relationships with both new and existing clients across North America. Based in either Miami or New York, you will assist clients in planning and goal-setting, collaborating with a team to deliver a strategic framework and narrative, while ensuring accountability for all project deliverables throughout the client campaign/program lifecycle.
Strong interpersonal skills are essential, as you will maintain strategic and transparent relationships with clients and partners, while also mentoring, training, and motivating talented junior-level employees within your team to achieve professional growth and success.
Key Responsibilities...
Client Relationship Management:
- Oversee daily client interactions while enhancing relationships with the primary goal of increasing BMF's profitability, fulfilling client objectives, and promoting best practices and organic growth.
- Demonstrate the ability to communicate, present, and influence key stakeholders at all levels.
- Uphold excellent customer service standards to foster client loyalty towards our integrated services.
- Collaborate with BMF's sales and marketing teams to execute client action plans that ensure high-quality service delivery.
Strategic Development:
- Lead the creation of strategic insights and recommendations for clients, ensuring that strategies are rooted in audience understanding and align with market priorities, goals, and objectives, delivering a comprehensive approach that includes multi-channel activation elements.
- Support various departments in strategy and creative development, crafting compelling experiences for top-tier brands and emerging market players.
- Contribute to the development of integrated, award-winning programs that span all agency disciplines: Business Development, Creative, Earned Media (Public Relations), Engagement (Social, Digital, & Talent Relations), Experience & Production, and Strategy.
- Prepare and oversee the creation of client presentations, strategy documents, and program overviews, participating in pitch creation and client presentations.
Account & Project Management:
- Address daily client needs and provide essential information to all internal and external teams (e.g., production, design, talent, agencies).
- Lead all internal and client project meetings and status calls.
- Oversee the compilation and management of relevant materials for weekly reports, activation decks, post-event recaps, and integrated project/campaign status documents, ensuring timely execution of all project elements in collaboration with creative and strategy teams.
Leadership:
- Guide, mentor, and inspire high-performing client services team members and cross-functional project teams.
- Foster a team environment that encourages mutual respect, strategic thinking, open communication, ongoing feedback, professional development, and adherence to agency policies.
- Exhibit hands-on management of tasks, demonstrating the ability to juggle multiple priorities effectively.
Administrative Duties:
Supervise and enforce company and departmental policies related to client satisfaction standards, ensuring compliance among project teams.
Manage client accounts by liaising with BMF Partners/Senior Leadership to monitor client and vertical goals, assess performance, and implement necessary adjustments.
Compensation: The salary range for this position is $90,000-$115,000, contingent upon experience, responsibilities, and subject matter expertise.
Qualifications:
- 5-7+ years of demonstrated experience in media relations across various consumer sectors.
- Innovative and creative thinking skills to provide a cutting-edge client experience.
- Exceptional problem-solving abilities and sound judgment.
- Outstanding organizational and time management skills, with a proven ability to meet deadlines.
- Excellent communication and negotiation skills.
- Experience in delivering client-focused solutions.
- Proven track record of achieving and surpassing targets.
- A client-oriented mindset.
- Ability to collaborate effectively within an integrated team.
- Self-motivated and reliable.
- Strong computer literacy.
- Professional demeanor with a calm and courteous attitude.
- Proficiency in a second language is a plus.
Why Choose BMF...
Celebrating two decades in the industry, our award-winning boutique agency is led by partners Brian Feit, Bruce Starr, and Ed Starr, supported by a skilled global team comprising both long-standing BMFers and recent executive-level hires. BMF's international network of cross-disciplinary creative marketers crafts extraordinary brand experiences worldwide and across various channels. Our agile team offers a fully integrated service suite, encompassing strategy, creative, experiential, digital, talent, and public relations.
We pride ourselves on being at the forefront of creative strategy, adept at leveraging emerging trends in popular culture, the arts, fashion, and technology. Our mission is to connect brands with media, influencers, artists, and consumers to create leading experiential activations in the market. Our accolades include recognition in Event Marketer's IT List of Top 100 Event Agencies for the past four years.
What We Provide...
- A dynamic, creative, and collaborative work environment with supportive leadership.
- A culture that values ideas and innovation from all team members.
- Ongoing professional development and training to empower you in your career journey.
- Comprehensive benefits, including health and dental coverage, along with unlimited time off.
- As an LGBT-owned business certified by the NGLCC, diversity and inclusion are integral to our agency's core values.
