Health and Welfare Benefits Administration Specialist

6 days ago


Remote, Oregon, United States Conduent HR Services, LLC Full time
About the Role

We are seeking a skilled Health and Welfare Benefits Administration Analyst to join our team at Conduent HR Services, LLC. As a key member of our team, you will play a critical role in delivering exceptional services and solutions to our clients.

Key Responsibilities
  • Execute established client health and welfare benefits processes with direction and oversight from senior leadership as needed.
  • Research and respond to client and participant escalated issues related to eligibility, data, and service delivery.
  • Triage intermediate system issues to confirm adherence to requirements.
  • Perform peer review on work completed by other team members.
  • Interface with external client contacts to resolve day-to-day benefit inquiries.
  • Review and maintain business requirements, administrative guides, and process documents, making updates and obtaining client sign-off as needed.
  • Identify system and processing enhancements to improve process efficiencies.
  • Mentor and coach junior team members.
Requirements
  • Formal education and/or relevant expertise in health and welfare administration.
  • Ability to complete work with minimal supervision.
  • Advanced Excel skills.
  • SQL query execution.
What We Offer

We offer a comprehensive benefits package, including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

We are committed to creating a culture where you can bring your authentic self to work, grow and thrive, both personally and professionally, and make a difference with our clients, in our communities, and with the millions of people we support.



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