Resort Hospitality Specialist

3 weeks ago


St Petersburg, United States TradeWinds Island Resort Full time
Job Summary

The Resort Hospitality Specialist is responsible for providing exceptional guest services and ensuring a memorable experience at TradeWinds Island Resort. This role involves managing staff, coordinating recreational programs, and maintaining a clean and welcoming environment.

About Us

TradeWinds Island Resort is a premier beachfront destination on St. Pete Beach, offering a tropical paradise complete with delicious dining, relaxing comforts, and endless activities. As a trusted partner for top ownership groups and major hotel brands, we prioritize guest satisfaction and employee development.

Salary and Benefits

$45,000 - $55,000 per year, depending on experience, plus a $500 signing bonus after 4 months of service. Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and opportunities for career growth.

Responsibilities
  • Manage front desk operations, handle check-ins and checkouts, and ensure accurate room assignments.
  • Coordinate recreational programs, events, and activities to enhance the guest experience.
  • Maintain a clean and welcoming environment, adhering to high standards of safety and compliance.
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
Qualifications
  • Bachelor's degree in hospitality or a related field preferred.
  • At least 2 years of experience in a hotel or resort setting, preferably in a leadership role.
  • Excellent communication and interpersonal skills, with the ability to multitask and prioritize tasks effectively.
  • Ability to work flexible hours, including evenings, holidays, and weekends.


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