Senior Business Technical Support Specialist

3 days ago


Helena, Montana, United States Humana Full time
About the Role

Humana is seeking a Senior Business Technical Support Professional to join our team. As a key member of our operations team, you will be responsible for providing technical support and guidance to our business stakeholders.

Key Responsibilities
  • Provide technical support and guidance to business stakeholders on various business systems and applications.
  • Analyze and resolve complex technical issues related to business operations.
  • Develop and implement process improvements to enhance business efficiency and effectiveness.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Stay up-to-date with new technologies and trends in the industry.
Requirements
  • Bachelor's degree or equivalent experience.
  • 5 or more years of technical experience.
  • 1 or more years of financial analysis and/or reporting experience.
  • Comprehensive knowledge of Microsoft Office applications, especially Excel and Access.
  • Proficient knowledge of VBA, SQL, and SQL Server, including SSIS.
  • Strong attention to detail and investigative skills.
  • Experience working with large amounts of data.
  • Ability to partner with peers to review needs and possible solutions.
Preferred Qualifications
  • Master's degree in business administration or a related field.
  • Experience with insurance data.
  • Experience with healthcare data.
  • Experience working in multiple systems at a time.
  • Experience working with SSMS.
  • Proficient in other object-oriented coding languages.
About Humana

Humana is a leading health and well-being company that helps people achieve their best health. We offer a range of benefits and programs to support our employees' physical, emotional, and financial well-being.

Equal Opportunity Employer

Humana is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve.



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