Front Desk Representative
1 day ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Ritz-Carlton Washington D.C. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.
Key Responsibilities- Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
- Process all payment types, including room charges, cash, checks, debit, or credit.
- Process all check-outs, including resolving any late and disputed charges.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports, including number of arrivals, departures, and identify any special requests.
- Complete designated cashier and closing reports in the computer system.
- Cash guests' personal checks and traveler's checks.
- Count bank at the beginning and end of shift.
- Balance and drop receipts according to Accounting specifications.
- High school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- None
We offer a competitive salary of $26.95, health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Marriott International, we are dedicated to providing exceptional service and creating unforgettable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
-
Front Desk Representative
4 weeks ago
Washington, Washington, D.C., United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.Key ResponsibilitiesWelcoming and assisting guests during their stay, including...
-
Front Desk Representative
1 day ago
Washington, Washington, D.C., United States Viceroy Hotel Group Full timeFront Desk Agent OpportunityViceroy Hotel Group is seeking a skilled Front Desk Agent to join our team at our new hotel in Washington, DC.About the Role:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our guests. As a Front Desk Agent, you will be the face of our brand and will be responsible for...
-
Front Desk Representative
24 hours ago
Washington, Washington, D.C., United States Remington Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Check guests in and out of the...
-
Front Desk Representative
3 weeks ago
Washington, Washington, D.C., United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities Greet...
-
Front Desk Representative
1 day ago
Washington, Washington, D.C., United States Omni Hotels Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Omni Shoreham Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a five-star welcome and departure experience.Responsibilities:Process guest check-ins and check-outs...
-
Front Desk Representative
4 days ago
Washington, Washington, D.C., United States Omni Hotels Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Omni Shoreham Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a five-star welcome and departure experience.Responsibilities:Process guest check-ins and check-outs...
-
Front Desk Representative
17 hours ago
Washington, Washington, D.C., United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register...
-
Front Desk Representative
2 weeks ago
Washington, Washington, D.C., United States Remington Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard Washington, DC Dupont Circle. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesDeliver prompt and professional check-in...
-
Front Desk Representative
1 day ago
Washington, Washington, D.C., United States Island Hospitality Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and being a point of reference for our guests and vendors.Key ResponsibilitiesCheck-in and...
-
Front Desk Representative
1 week ago
Washington, Washington, D.C., United States Remington Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Check guests in and out of the hotel, ensuring accurate and efficient...
-
Front Desk Representative
6 days ago
Washington, Washington, D.C., United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Ritz-Carlton Washington D.C. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProcess guest check-ins, including confirming reservations,...
-
Front Desk Representative
5 days ago
Washington, Washington, D.C., United States Omni Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Omni Shoreham Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesProcess guest check-ins and check-outs...
-
Front Desk Representative
3 weeks ago
Washington, Washington, D.C., United States The Quincy Washington DC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at The Quincy Washington DC. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesGuest Services: Greet and...
-
Front Desk Ambassador
3 days ago
Washington, Washington, D.C., United States The Quincy Hotel, Washington DC Full timeJob Title: Front Desk AmbassadorWe are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at The Quincy Hotel in Washington DC. As a Front Desk Ambassador, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Job Summary:The Front Desk...
-
Front Desk Supervisor
3 weeks ago
Washington, Washington, D.C., United States The Quincy Hotel, Washington DC Full timeJob DescriptionThe Quincy Hotel in Washington DC is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Supervise Front Desk Operations: Oversee the daily...
-
Front Desk Associate
1 week ago
Washington, Washington, D.C., United States Cambria Hotel Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Cambria Hotel. As a Front Desk Clerk, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide exceptional customer service to guests,...
-
Front Desk Representative
3 days ago
Washington, Washington, D.C., United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.Key Responsibilities:Register guests and handle check-ins and...
-
Front Desk Coordinator
4 days ago
Washington, Washington, D.C., United States Percepta House Full timeJob SummaryWe are seeking a highly organized and professional Receptionist to manage our front desk and perform various administrative tasks. As the first point of contact for our company, you will provide a warm and welcoming experience for guests and visitors.Key ResponsibilitiesFront Desk Management: Coordinate front-desk activities, including...
-
Front Desk Associate
2 weeks ago
Washington, Washington, D.C., United States Cambria Hotel Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Cambria Hotel. As a Front Desk Clerk, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide exceptional customer service to guests,...
-
Front Desk Supervisor
1 week ago
Washington, Washington, D.C., United States Viceroy Hotel Group Full timeFront Desk Supervisor OpportunityCultivate your career with Viceroy Hotel Group and be part of an incredible hotel in Washington, DC.Viceroy Washington DC embodies the eclectic Logan Circle neighborhood as a hub for diverse and genuine artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and...