Residential Experience Coordinator

6 days ago


Boise, Idaho, United States PCPPC INC. Full time

At PCP Inc., we are seeking a skilled and experienced Concierge to provide exceptional guest services for our tenants. As a key member of our team, you will be responsible for managing the front desk and lobby cleanliness, providing coffee and barista services, monitoring security cameras, and enforcing access control.

Key Responsibilities
  • Ensure seamless communication with residents, prospective residents, vendors, contractors, and visitors, providing top-notch customer service and information as needed.
  • Maintain situational awareness to identify potential safety hazards and security concerns, taking proactive measures to mitigate risks.
  • Manage package distribution, follow up on work orders, and handle general customer service needs in a professional and timely manner.
  • Collaborate with colleagues to plan and attend resident events, promoting positive and proactive resident relations.

We offer a competitive salary range of $55,000 - $65,000 per year, comprehensive medical benefits, a retirement savings plan with company match, and opportunities for growth and development within our organization.

Requirements
  • A high school education or equivalent is required; a college degree or equivalent is preferred.
  • Excellent interpersonal, motivational, writing, management, and leadership skills are essential for success in this role.
  • Outgoing, friendly personality, good organizational skills, follow-up, and follow-through capabilities are necessary for effective communication and task management.
  • Hotel, hospitality, or other service experience is highly valued, but not required.


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