Customer Service Representative

2 days ago


Bakersfield, California, United States 22 Select Full time
Job Description

We are seeking a highly skilled Customer Service Specialist to join our team at 22 Select. As a key member of our organization, you will be responsible for ensuring each customer we meet has the highest quality interaction possible.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.

Key Responsibilities:

  • Provide first-rate customer service and build relationships with the customer base
  • Establish genuine relationships with customers to create open lines of communication in person fostering trust and creating long-term accounts
  • Describe the product and services being offered, explaining the benefits for both, and explain the terms of service agreements to customers
  • Recommend services based on customer needs
  • Maintain knowledge of current promotions and policies regarding payment and enrollment
  • Maintain records related to complaints, escalations, and orders

Requirements:

  • Customer Service: Knowledge of principles and processes for providing customer service
  • Good interpersonal, verbal, and written communication skills
  • Ability to multiple-task and work in a teamwork environment
  • Ability to maintain confidentiality with customer and company information
  • Active learning skills

We provide training and a personal tracking system to measure your success.



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