Customer Service Representative

6 days ago


Bakersfield, California, United States JobTracks Full time
Customer Service Representative

At JobTracks, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and resolving inquiries or concerns.

Responsibilities:
  1. Customer Support: Interact with customers via various channels (phone, email, chat, or social media) to address inquiries, resolve issues, and provide product or service information.
  2. Problem Resolution: Listen attentively to customer concerns, analyze problems, and offer appropriate solutions, taking ownership of each case until resolution is achieved.
  3. Communication: Communicate effectively and professionally with customers to ensure a clear understanding of their needs, providing accurate and concise information.
  4. Product Knowledge: Develop a comprehensive understanding of our products or services, staying up-to-date with any changes or enhancements to better assist customers.
  5. Customer Relationship Management: Build and maintain strong relationships with customers by demonstrating empathy, patience, and attentiveness, fostering customer loyalty and satisfaction.
  6. Escalation Handling: Identify and escalate complex or unresolved issues to the appropriate department or supervisor, ensuring timely resolution and customer satisfaction.
  7. Order Processing: Assist customers with placing orders, tracking shipments, processing returns, and handling any related inquiries or issues.
  8. Documentation and Reporting: Accurately record customer interactions, inquiries, and resolutions in the company's CRM system, generating reports as required.
  9. Continuous Improvement: Proactively identify opportunities to enhance customer service processes and contribute to ongoing initiatives aimed at improving customer satisfaction.
  10. Customer Feedback: Gather customer feedback and insights, actively seeking suggestions for improvements and providing feedback to relevant teams.


  • Bakersfield, California, United States Morphius Corp Full time

    About Morphius CorpWe are a rapidly growing company that has more clients than we can manage. Our goal is to provide exceptional service to our clients while maintaining a positive work environment.Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team. As a Customer Service Representative, you will be...


  • Bakersfield, California, United States Ivonne Welch Medicare Plans Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Ivonne Welch Medicare Plans. As a Customer Service Representative, you will be responsible for providing quality service to our Medicare-age clients and their families over the phone.Key Responsibilities:Answer a high volume of inbound...


  • Bakersfield, California, United States Caliber Collision Repair Services Full time

    Service Center. Bakersfield Rosedale Hwy.Our Collision Customer Service Representative will make up to: $19.00 per hour Benefits of joining Caliber Collision Repair Services: • Immediately eligible for medical, dental and vision benefits • Competitive hourly rate • Opportunities for career growth and development As a Customer Service Representative,...


  • Bakersfield, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Job OpportunityJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking orders, and maintaining a clean and welcoming store...


  • Bakersfield, California, United States GIRL SCOUTS Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Girl Scouts of Central California South. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, volunteers, and customers through various...


  • Bakersfield, California, United States GIRL SCOUTS Full time

    Customer Service RepresentativeGirl Scouts of Central California South (GSCCS) is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Member Services team, you will be responsible for providing exceptional customer service to our members, volunteers, and staff.Key...


  • Bakersfield, California, United States Suburban Propane Full time

    > > Customer Service Representative About the Role We are seeking a skilled Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services. Responsibilities ...


  • Bakersfield, California, United States PostNet Full time

    Retail Customer Service Representative Job DescriptionA Retail Customer Service Representative at PostNet is responsible for delivering exceptional customer experiences and providing top-notch service to our clients. This role involves operating the point-of-sale system, managing store equipment, and performing various tasks to ensure seamless customer...


  • Bakersfield, California, United States PostNet Full time

    Retail Customer Service Representative Job DescriptionA Retail Customer Service Representative at PostNet is responsible for delivering exceptional customer experiences and providing top-notch service to our clients. This role involves operating the point-of-sale system, managing store equipment, and performing various tasks to ensure seamless customer...


  • Bakersfield, California, United States Sully's Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sully's. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe...


  • Bakersfield, California, United States National Seating & Mobility Full time

    Customer Service RepresentativeAt National Seating & Mobility, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key Responsibilities:Answer phone calls and...


  • Bakersfield, California, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key ResponsibilitiesProvide superior customer service to members,...


  • Bakersfield, California, United States Caliber Collision Repair Services Full time

    Our Service Center in Bakersfield is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our collision repair services. Key responsibilities include: * Responding to customer inquiries and...


  • Bakersfield, California, United States U-Haul Full time

    Customer Service RepresentativeAre you a people person with a passion for helping others? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their...


  • Bakersfield, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Bakersfield, California, United States Bunzl Distribution USA Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bunzl Distribution USA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely manner, and serving as a liaison between our sales staff and customers.Key...


  • Bakersfield, California, United States Applied Industrial Technologies Full time

    Customer Service RepresentativeJoin our team at Applied Industrial Technologies as a Customer Service Representative and play a critical role in delivering exceptional customer experiences. As a key member of our customer-facing team, you will be responsible for providing expert assistance to customers, building ongoing business relationships, and ensuring...


  • Bakersfield, California, United States Applied Industrial Technologies Full time

    Customer Service RepresentativeJoin our team at Applied Industrial Technologies as a Customer Service Representative and take the first step towards a rewarding career in industrial distribution. As a key member of our customer-facing team, you will be responsible for providing expert assistance to our customers, building ongoing business relationships, and...


  • Bakersfield, California, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you'll be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Ensure orders are organized and...


  • Bakersfield, California, United States Aramark Uniform Services Full time

    Job Title: Customer Service RepresentativeJob Summary:AmeriPride Services is seeking a motivated and independent Customer Service Representative to join our dynamic workforce. As a key member of our team, you will be responsible for executing all functions regarding the delivery and pickup of goods to and from customers.Responsibilities:Organize products in...