Patient Care Coordinator

4 weeks ago


Glendale, California, United States Comprehensive Community Health Centers Full time
Patient Care Coordinator (Medical) Job Summary

As a Patient Care Coordinator (Medical) at Comprehensive Community Health Centers, you will play a vital role in ensuring the delivery of high-quality patient care. This position requires excellent communication and interpersonal skills, as you will be interacting with patients, families, and healthcare teams on a daily basis.

Key Responsibilities:
  • Monitor patient/provider schedules and ensure timely and efficient patient flow.
  • Ensure the registration and lobby areas are maintained to provide a positive patient experience.
  • Greet and sign in patients, providing exceptional customer service.
  • Verify and update patient information in the medical record through the Practice Management system.
  • Collect co-pays, deductibles, and payments as required.
  • Obtain and verify patient insurance information.
  • Prepare welcome packets for future patients.
  • Register patient data through the Practice Management system, including scanning of all documents.
  • Answer and screen telephone calls, take messages, and provide information.
  • Sort and deliver mail to the Office Manager.
  • Attend meetings as required.
  • Prepare daily batches for the business office.
  • Prepare requested daily statistical information.
  • Notify the Office Manager of possible problems.
Requirements:
  • High School Diploma or GED.
  • Two years experience in a medical office setting preferred.
  • Medical Assistant Certification preferred.
  • Certification through AAMA preferred.
  • Experience in operating a computer and word processing.
  • Bilingual in Armenian/English is required.
Benefits:
  • Medical, Dental, and Vision – 100% paid by Employer.
  • Life Insurance and Accidental Dismemberment – 100% paid by Employer.
  • Paid Holidays.
  • Paid Time Off.
  • 401K.
  • 401K Matching.
  • Flexible Spending Account.
  • Fringe.
  • Supplemental Insurance to the first visit.
Physical Demands:

The position requires prolonged sitting at a computer, some bending, lifting, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employee must have normal range of hearing and eyesight.



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