Dental Office Coordinator

7 days ago


Oceanside, California, United States North County Periodontics & Implant Dentistry Full time
Job Title: Dental Front Office/Treatment Coordinator

We are seeking a highly organized and customer-focused individual to join our team as a Dental Front Office/Treatment Coordinator at North County Periodontics & Implant Dentistry.

Job Summary:

The ideal candidate will possess excellent communication skills, be able to multitask effectively, and have a strong attention to detail. They will be responsible for greeting patients, managing appointments, and ensuring a smooth patient experience.

Responsibilities:
  • Patient Greeting and Check-in: Greet patients with a friendly and welcoming demeanor, and ensure a smooth check-in process.
  • Appointment Management: Manage and schedule patient appointments, verify insurance eligibility, and handle billing and insurance inquiries.
  • Customer Service: Provide outstanding customer service, respond to emails and online appointment requests, and ensure patient satisfaction.
  • Record Keeping: Maintain accurate patient records in compliance with HIPAA regulations, and handle dental records requests, referrals, and documentation.
  • Team Collaboration: Collaborate with the dental team to ensure smooth operations at the front desk.
Requirements:
  • Customer Service Skills: Strong customer service skills and ability to provide a positive patient experience.
  • Organizational Skills: Excellent organizational skills and attention to detail.
  • Technical Skills: Familiarity with basic computer programs, such as the Microsoft Office suite, and proficiency in using practice management software (Open Dental).
  • Experience: Previous experience in a dental office setting is preferred.

We offer a competitive salary, dental insurance, and opportunities for advancement. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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