Administrative Support Specialist

3 weeks ago


Oakland, California, United States Judicate West Full time
Job Opportunity

We are seeking a highly skilled and detail-oriented Office & Front Desk Administrator to join our team at Judicate West. This is an exciting opportunity for a motivated individual with excellent communication skills to provide exceptional support in a fast-paced environment.

About the Role:

  • Providing front desk coverage, including checking in clients and setting up video conferences
  • Maintaining a gold standard facility upkeep, including stocking conference rooms and lounges
  • Processing and correctly assigning incoming confidential documents
  • Receiving and delivering emails, faxes, and other documents to neutrals, staff, and clients
  • Assessing pending refunds and preparing case information for AR team review
  • Reviewing system-generated notifications and distributing prepared case information to parties
  • Ordering inventory, including food items, snacks, and office supplies
  • Expanding knowledge of data integrity and gold standard billing practices
  • Providing entry-level Case Management support with mediation data entry, generating appropriate invoices, and issuing credits
  • Assisting with other responsibilities as needed and as trained when requested by your direct supervisor

About Us:

Judicate West is one of California's leading providers of private dispute resolution services, offering innovative solutions, experienced case managers, and highly sought-after neutrals. Our core values - value relationships, do the right thing, be a team player, be humble and kind, and achieve optimal results - guide us in delivering exceptional service to our clients and employees.



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