Customer Service Delivery Advocate

1 month ago


York, Pennsylvania, United States Carvana Full time
Deliver Exceptional Customer Experiences

As a Customer Service Advocate (Delivery) at Carvana, you will play a vital role in ensuring our customers receive their purchased vehicles in a timely and satisfactory manner. Your primary responsibilities will include:

Key Responsibilities:
  • Facilitating and coordinating the delivery of purchased vehicles to customers
  • Frequently interacting with customers in person, by phone, and via text to address their needs and concerns
  • Coordinating with customers to schedule and confirm delivery of vehicles purchased from Carvana
  • Maintaining accurate and detailed records of customer interactions
  • Completing a pre-delivery checklist to ensure vehicles are ready for delivery
  • Responding promptly to customer requests and assisting in resolving issues and complaints

At Carvana, we are committed to providing an exceptional customer experience. If you are a detail-oriented and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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